Do you have questions about your retirement account? Need to change your withholding? Having trouble getting through to the Division of Pensions by telephone? If you answered “yes” to any of these questions, consider signing up for the Member Benefit Online System (MBOS). Signing up will enable you to check the status of your account at any time, from anywhere.
MBOS is an internet-based application that allows registered members to check on their pension retirement accounts, change their addresses, change or begin direct deposit of pension checks, and update federal and state tax withholdings. In addition, MBOS is planning new applications that will give you access to your School Employees’ Health Benefits Plan (SEHBP) account and allow for online designation of beneficiaries and submission of documentation.
New users can visit the website. Look for “Access My MBOS Account” and click on “Register.” If you had already registered for MBOS before retiring, you do not need to register again. Simply continue to use your logon ID and password from the account you established when you were an active employee; however, you will need your retirement account number to switch to a retired user.
If you have registered for MBOS but cannot remember your logon ID, there is a system to automatically request that it be emailed to you by visiting the MyNewJersey portal online. The MyNewJersey portal is the access point through which state-administered retirement system members sign on to MBOS.
The logon ID retrieval process is similar to any password reset feature and uses the same user-defined and provided challenge question, response and email address for confirmation and contact. For additional information about MyNewJersey, or to contact the MyNewJersey support staff, click here.
Additional information is available on the N.J. Division of Pensions website here. Once there, click on “Online Retiree Services – MBOS.”
For questions about registering for or using the Member Benefits Online System (MBOS), visit the website or call the Division’s MBOS Help Desk at 609-777-0534.
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